GDPR Policy – Go Think Digital

GDPR POLICY

Last Updated: 14th November 2024

At Go Think Digital, we are committed to protecting the privacy and personal data of our clients, partners, and visitors in accordance with the General Data Protection Regulation (GDPR). This GDPR Policy outlines how we collect, use, and safeguard personal information in compliance with GDPR requirements. By engaging with our website and services, you agree to the terms set forth in this policy.

1. Who We Are

Go Think Digital is a B2B digital agency offering a range of digital solutions, including Website Design & Development, Digital Marketing, Graphics Designing, and SEO services. We are dedicated to protecting personal data and are committed to transparency in how we handle information.

2. Data Collection and Processing

We collect and process personal data in order to provide our services effectively and efficiently. This includes data collected through:

Website Interactions: Contact forms, newsletter sign-ups, and other inquiries on our website.
Client Communications: Information exchanged during the course of project discussions, contracts, and service delivery.
User Analytics: Data from website usage and analytics tools to improve our digital services and user experience.

3. Types of Personal Data Collected

The types of personal data we may collect include:

Contact Information: Name, email address, phone number, and postal address.
Business Details: Company name, job title, and business address.
Technical Information: IP address, browser type, and device data for analytical purposes.
Financial Information: Payment details necessary for billing purposes (processed securely).

We do not collect or process any special categories of personal data (such as racial or ethnic origin, political opinions, health data, etc.).

4. Lawful Basis for Processing

Go Think Digital processes personal data based on one or more of the following lawful bases:

Consent: When you have provided clear consent for us to process your data.
Contractual Necessity: When processing is necessary to fulfill a contract or take steps at your request prior to entering into a contract.
Legitimate Interests: For purposes such as improving our services, marketing our solutions, and enhancing user experiences.

5. How We Use Personal Data

We use personal data for purposes including, but not limited to:

Service Delivery: Providing digital solutions and client support.
Marketing Communications: Sending relevant updates, offers, and insights (with your consent where required).
Improving User Experience: Using analytics data to optimize our website and services.
Legal Obligations: Complying with legal requirements and resolving disputes.

6. Data Sharing and Transfers

Go Think Digital does not sell personal data to third parties. We may share data with:

Service Providers: Third-party vendors assisting in service delivery, such as payment processors and analytics providers, who are GDPR-compliant.
Legal Authorities: If required by law or to protect our rights, property, or safety.

Some data may be transferred outside of the European Economic Area (EEA), but only to countries that provide adequate protection as determined by the European Commission or where appropriate safeguards (such as standard contractual clauses) are in place.

7. Data Retention

We retain personal data only for as long as necessary to fulfill the purposes for which it was collected or as required by law. Once data is no longer needed, it will be securely deleted or anonymized.

8. Data Subject Rights

Under the GDPR, you have certain rights concerning your personal data, including:

Right to Access: Request access to your personal data.
Right to Rectification: Request correction of any inaccurate data.
Right to Erasure: Request deletion of your data (subject to certain conditions).
Right to Restrict Processing: Request restrictions on how your data is processed.
Right to Data Portability: Request transfer of your data to another organization.
Right to Object: Object to processing based on legitimate interests or direct marketing.
Right to Withdraw Consent: Withdraw consent at any time for data processing activities based on consent.

To exercise any of these rights, please contact us at [Email Address]. We will respond to your request within 30 days as required by GDPR.

9. Data Security

Go Think Digital implements technical and organizational measures to protect personal data from unauthorized access, alteration, disclosure, or destruction. We regularly review and enhance our security practices to ensure data integrity.

10. Cookies

Our website uses cookies to enhance user experience and analyze website traffic. You can manage your cookie preferences through your browser settings or through any cookie consent tool provided on our website.

11. Changes to This Policy

We may update this GDPR Policy periodically to reflect changes in our practices or legal requirements. Any changes will be posted on this page, and we encourage you to review our policy periodically.

12. Contact Information

For any questions regarding this GDPR Policy or your personal data rights, please contact us at:

Go Think Digital
7901, 4th St. N #5315, St. Petersburg, Florida, 33702 – United States of America
+1 305 449 1396

Mezzanine Floor, Plot 10-C, Street 9, Badar Commercial, DHA Phase V, Karachi – Pakistan
+92 341 8383 245
Info@gothinkdigital.com

Thank you for trusting Go Think Digital with your data. We are committed to maintaining your privacy and protecting your personal information in accordance with GDPR standards.